Shipping & Returns

Standard Shipping for US customers is FREE on all orders over $75
Shipping charge for orders under $75 is $10 flat fee.
Delivery time: 2-5 business days.

Standard shipping for rest countries starts $14 depending on the location and order amount.
The fee is calculated automatically on the cart page.

Pre-Order:
You will be placed on a priority waiting list for item(s) that are not immediately available. Once the item(s) in your order arrive, it will ship with the standard service during the estimated delivery window provided at the time of your order. In most cases, your order will arrive within the stated time frame.

We will send you several emails during the order process to keep you informed of the status of your purchase. It will take to 1-2 business days to process your order for shipment. Processing time may increase during peak/holiday periods. All orders are processed 7 days a week. A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track your order status.

A confirmation containing your delivery details will be emailed to you as soon as your item(s) have been shipped. To accommodate packaging, please allow up to 2 business days to receive your shipping confirmation. All orders are processed 7 days a week.
Usual delivery time within US is 2-5 business days.

First of all, please contact our Customer Care department via hello@silklovers.us with the reason of your return. After the return approval, our customer support manager will provide the address of the warehouse closest to you, so you can send back the item. Please provide us with the tracking code as soon as you send the product. When the item arrives at the warehouse, we issue full or partial refund for your order depending on the product state.